Everything you need to know about the product and billing.
Based om your order location it might be delayed you can track your order at Track Order.
Changed your mind, or gave the wrong address at checkout? No worries, we’ve all done it. As long as your order hasn’t processed or shipped, you can make changes to it.
You’ll first want to pull up your order. If you placed your order while logged in to your account, login and choose Your Account from the drop-down menu under your username. On your Account page, select Orders from the left-hand side, and find the order you’d like to update from your Order History.
The most common reasons an order might be canceled are:
- Limits on available quantities
- The item is out of stock
- Price or other listing errors
- Additional information is needed by our Credit and Fraud Avoidance department
- Unavailable carrier or shipping method
- Using an older browser or app version which is no longer supported
We will send you an email if any part of your order is canceled or if we need more information to process your order.
If you haven’t received your products pleas contact to our customer support at info@optcare.in and also you can call us at:+91 78442666095 Â Â
If there is an problem with your order like:
- Wrong size.
- Wong product.
- Wrong address.
- Damaged product.
You no need to worry you can just contact to our customer support you can find it in home page go to pages their you will find an page contact us then send mail or contact through the number.
Trial users don’t need to do anything! You can continue to use your account until the end of the trial. After that, as long as you don’t upgrade, your account will be closed.
If you want to stop your trial early, follow the steps below for paying users.
As a reminder, no credit card information was taken when you signed up for the free trial.
After returning the product pleas wait until the product reaches to the warehouse and after the approval it will take 2-3 days to refund money to you.Â
To return the product you placed go to your profile their you will find orders from their you can return your order. Make suer to read the Return Policy before you return any product.
Return policies are the rules retail merchants establish to manage the process by which customers return or exchange unwanted or defective merchandise that they have purchased previously. Return policies are an extension of the customer service retailers provide; they tend to be fairly liberal as a consequence.
Their is no free shipping for our products
At this time, we can’t change your delivery address once the order has been processed. If your order hasn’t been processed yet, you can file a cancellation request. Then, you can place a new order with the correct address.
If your order hasn’t arrived by the expected delivery date, you can go to track order page in the website from their you can track your order. If you need more details you can also contact to our customer service Â
You can use our Postcode Checker. We’ll instantly be able to tell you if we deliver to your postcode.
The money will be directly send to your bank account after approval of refund.
Payment Options:
- Cash.
- Debit cards.
- Mobile payments.
Before you start troubleshooting why you aren’t receiving any app notifications, always confirm you’re connected to at least one network (cellular or Wi-Fi) and have an internet connection. Open your mobile browser and try to search Google for anything
You can find the details in the product’s description. For more information you can contact to our customer service .
You can view our store location at our store locater page.And when it comes to our working hours it starts from 10am-6pm.
We have an 100% satisfied customer feedback.